Account Manager SMB DACH

FinTech
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  • Location: Remote
  • Type: Permanent
  • Job #13143

About the Client 

We are Europe's leading open banking platform. Our technology is enabling some of Europe’s biggest banks and fintech unicorns to embrace the new open banking world – and deliver the future of financial products to millions of people.

We are a company of developers and engineers – it’s in our DNA to imagine, build and iterate. We were founded with a vision of transforming an industry that lacked competition and momentum. And we have built a company of passionate over-achievers who all believe there is always a better way of doing things.
People from all over Europe – and the world – have joined us on our mission to build the biggest and best open banking platform in Europe.

 

Daily Tasks

  • Own the SMB portfolio in the DACH region and drive growth and generate new sales opportunities within the existing customer base
  • Serving a large number of customers at the same time, prioritizing time wisely by assessing which actions will generate the most output
  • Work closely with key stakeholders to build a strong relationship
  • Continuously monitor performance of the customer portfolio and develop and execute on a holistic portfolio strategy / plan
  • Support customers in the integration phase to activate revenue as efficiently as possible, also make sure we are on top of any bugs / issue reported through the support portal
  • Build a strong knowledge of the customers business model and their pain points to tailor offerings suitable for their needs
  • Plan and drive up-sell / cross-sell processes all the way to signature

What we are looking for 

  • 3+ years of account management, preferably within the Fintech / SaaS / Solutions area
  • Interest in the Fintech space and understanding of API based solutions
  • Analytical mind-set, detailed oriented, a can do attitude and a hands on approach
  • Previous experience of working in a high growth company
  • Strong people skills with a proven ability to influence decision makers
  • Ability to quickly grasp technical discussions and summarize in a non technical way
  • Strong verbal and written communication skills and excellent presentation skills, in both German and English (both mandatory)
  • Personal attributes: entrepreneurial and gets things done, likes to find innovative, smart solutions to new problems, pragmatic and solution-oriented, strong collaborator

Interested?

Get in touch with

Jacqueline Mühlhausen

emailaddress

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