Account Manager
For our client, a rapidly growing payments company with operations all over Europe, we are looking for a Account Manager.
The Job
As Account Manager you will be responsible for overseeing the client relationships, onboarding clients to new products, establishing yourself as the go-to person for questions and guidance, and maintaining the satisfaction of all clients.
Day-to-Day
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Organize and lead onboarding, monthly and quarterly client meetings
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Support contract signature, incorporation of files, AML training, and implementation phase
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Manage projects and coordinate with external providers
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Contribute to the client production phase, manage projects, and coordinate client relationships
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Manage complementary missions as assigned
Required Skills
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Background in Fintech, Scheme, PSP, or Provider sector
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Knowledge of tools such as CRM, JIRA, Zendesk, Monday, Trello
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Organized, diplomatic, positive, reactive and supportive work ethic
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Excellent internal communication skills
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Ability to analyse and synthesize
