eCommerce Director

This leading Dutch retailer has been one of the biggest players in its segment over the past 30 years. Currently this company is looking for an eCommerce Director in its Amsterdam headquarters. Do you feel you can seamlessly switch between the customer side of things and operate in all parameters of the digital working space? Then this is the right opportunity for you. Within this role your main focus will be on: trading, online visual merchandising and customers.

Preferred Profile

• Elaborate experience in a multiple channel digital trading team driving change and growth
• Analytical, problem-solving mindset, project and change management and expertise
• Have knowledge of online buying behaviours with proven track record of delivering online customer experience improvement
• Experience with insights tools preferred
• Excellent forecasting and planning skills
• Strong cross-functional leadership skills with partnership experience across functional teams
• Understanding of target demographic consumer behaviour
• Excellent command of consumer analytics and analysis of results
• Extensive understanding of online marketing strategies including brand campaigns, social media, display advertising, search activity CRM and SEO
• Hands on trading, marketing and promotion experience within a retail environment (preferably fashion or retail)

The tasks and responsibilities

Trading

•  Responsible for all digital platforms
•  Forecast and drive all online Key Performance Indicator’s, performance trends and volumes
•  Boost and forecast sales, promotions, sell through and conversion goals across all platforms and markets and onsite search to improve customer experience and conversion
• Improve the online customer journey

Online Visual Merchandising

• Drive improvement of the visual merchandising strategy
• Utilize analysis and data to evaluate impact of any visual merchandising changes
• Improve visual merchandising

Customer

• Deliver a customer centric strategy
• Improve the whole of the online customer journey
• Support the customer identification strategy
• Provide styling advice to consumer by collaborating with retail and wholesale teams

What does the company offer?

• Competitive salary

• Clothing budget

• Healthy and fresh lunch are provided

• Discounts in various fitness clubs

• Discount on a new bicycle