Fraud Analyst

Fraud Analyst

  • Location: Spain
  • Type: Permanent
  • Job #11622

Fraud Analyst 

 

For our client, a Barcelona-based food delivery service acting in Europe, Africa and Asia, we are looking for a Fraud Analyst.

 

The Job

 

As Fraud Analyst you will be working alongside the product and engineering team as part of the Fraud & Payments team. Your main responsibility will be to contribute to new techniques to detect and counter fraudulent activities.

Day-to-Day

 

  • Review and analyze online transactions to identify any potential fraudulent activity

  • Track and manage acceptable fraud loss rates and customer satisfaction

  • Manage fraud detection tools, create rules and analyze fraudulent activity patterns

  • Contribute to the improvement of Machine Learning accuracy and efficiency

  • Provide advice and support on fraud and payment-related matters to Customer Services

  • Chase new solutions to reduce fraudulent activity

  • Manage Chargebacks – Review and defend all the customer payment disputes (fraudulent or non-fraudulent ones)

 

Required skills

  • BS/BA or higher degree in a quantitative field, computer science, engineering or extensive experience in operations management

  • Experience with fraud metrics and patterns in our main operating markets: Europe, Latin America, and EEMEA

  • Proficient with SQL

  • Experience working with tools like Tableau or Looker

  • Good understanding of agile methodologies

  • Experience with analyzing large complex datasets and synthesizing them into information that drives management decisions

  • Creative problem solver and critical thinker with the thrive to get things done

  • Ability to build relationships with key stakeholders across the teams

  • Previous experience in programming or data science is a plus

  • Proficiency in English is a must, and proficiency in Spanish is a plus

 

Apply Now

Apply Now

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Are you interested, get in touch with:

Keir Lyon Fraser

[email protected]

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