Head of Issuing (BaaS)
London or remote in Europe
We are currently representing a leading Banking as a Service provider who power well-known Fintechs such as Wise, Coinbase and Airwallex.
They are currently building out their product portfolio and looking for someone to head up and build out their managed issuing product.
Main Tasks and Objectives of the Role
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Defining, establishing and delivering the customer offering around managed card issuing service provided by the client’s Banking Services
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Defining product KPI-s and SLA-s
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Lead integration and implementation projects
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Defining and leading the development of API-s for streamlined customer experience
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Building necessary partnerships for product delivery and operation
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Defining in-house operations and processes for supporting product delivery
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Managing system configuration and changes
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Performing User Acceptance Testing on implementation changes
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Monitor industry trends, competitive insights, and maintain compliance with regulatory expectations and requirements
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Build a team in the medium to long-term
Experience and attributes
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Deep knowledge and experience in card issuing and specifically white-label or managed issuing
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Experience as a product and/or business manager
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Ability to deal with cross-functional teams such as engineering, sales and compliance
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Relevant degree
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Efficient, solutions-oriented
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Excellent communication skills, written and oral
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Excellent project management skills
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Excellent analytical skills
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Great attention to detail
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Self-starter, motivated
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Ability to work to deadlines and under pressure
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Limited travel may be required
