Investigations Manager

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  • Location: Hoofddorp
  • Type: Permanent
  • Job #13359

Investigations Manager 


For our client, one of Europe’s leading companies in the payments and transactional services industry, we are looking for an Investigations Manager. Our client’s global scope and commitment to innovation enable them to solve technological challenges for industrial companies, banks, merchants and government agencies in all sectors. 

The Job 


As Investigations Manager you will take a major role in ensuring that the company does not conduct business with any unlawful or fraudulent client. Furthermore, you will guarantee that the company does not get involved in any money laundering or other unlawful activities and subsequently protect its reputation. Any unlawful activities or policy breaks will be reported directly to the Team Lead of Investigations. 




  • Ensure that merchants comply with all policies 

  • Conduct periodic underwritings and reviews 

  • Perform underwritings of new and existing merchants, specifically focusing on business models, business practices and liability 

  • Cooperate with Sales and the Boarding Team to complete merchant files

  • Work closely with several departments throughout reviews 


Required Skills


  • University degree in related field 

  • 3 to 5 years of experience in CDD, KYC management and underwriting 

  • Understanding and interest in IT, related fields, and e-commerce 

  • Fluency in (business) English

  • Attention to detail, good time management, problem-solving skills, and customer orientation


Get in touch with

Tafara Mafemera


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