Senior PayFac Risk Manager
For our US client, a top-notch merchant service provider based in New York, we are looking for a Senior PayFac Risk Manager. The client enables businesses to accept credit cards, provides a full suite of payment services options, ACH, and check services in the US, UK and Canada.
The Job
As a Senior PayFac Risk Manager, you take a major part in the expansion of the client’s Payment Facilitator Program. You will closely collaborate with management to manage and maintain the Payment Facilitator Program, including the establishment of guidelines, policies, procedures and continuous monitoring/modifying. Furthermore, account and transaction monitoring, front-end maintenance and backend monitoring, and finally leading the underwriting and assessment of new partner applications will be a responsibility of yours.
Day-to-Day
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Establish risk and compliance guidelines and policies in accordance with current regulations
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Provide guidance to Risk Analysts and Specialists within the established Company policies
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Determine strategic working objectives and recommend changes to policies and establishes procedures
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Implement appropriate controls to mitigate risk
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Investigate and validate unusual or high-risk transactions with the card issuing bank, consumer, merchant and all relevant parties
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Create reports, summaries, presentations, and process documents to display results of account performance trends
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Interface regularly with clients, merchants, and bank partners to effectively manage risk
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Work closely with the Product and Development Teams to maintain, update and manage account onboarding and transaction monitoring systems
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Serve as subject matter expert and key point of contact for all departments on issues and questions relating to risk and compliance policies and procedures
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Develop, document, implement, and monitor key risk indicators, risk management standards, policies, procedures, and processes utilizing contemporary industry risk management standards and best practices
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Ensure proper document and record retention policies are in place and followed, in accordance with various regulations and industry requirements
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Review and investigate merchant account transactional activity in order to evaluate financial risk
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Monitor merchant activities to identify fraud, violation of the merchant agreement, and potential exposure
Required Skills
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Bachelor’s Degree in Business, Finance or related field
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7+ years of related industry experience
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Experience in Aperia Risk Management and Transaction Monitoring and Reporting Tools
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Hands-on experience in creating a new department/function and developing new policies, procedures, training, etc.
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Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
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Proven track record in managing and analyzing financial instruments such as P&L, Balance Sheet, Income Statement and Banking Records
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Ability to develop and execute business vision, strategies, and goals
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Strong written and verbal communication skills with the ability to interact with partners and clients in high pressure situations.
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Strong IT skills, especially Microsoft Suite applications
