Author: marcus evans

artificial intelligence event payments

18th Annual O2C: Cash, Digitalisation, RPA & AI

27-28 May 2021, Virtual Conference

The future is here, as more and more companies are introducing Robots into back office processes to serve repetitive tasks. Robotic Process Automation (RPA), Machine Learning and Artificial Intelligence (AI), transform company operations to be faster, more accurate and cost-efficient. Chatbots, cognitive computing and Artificial Intelligence for automated emails are here to serve and save time even for front office operations.

The 18th annual O2C: Cash, Digitalisation, RPA & AI is a marcus evans virtual conference taking place between the 27th-28th of May 2021, focusing on customer experience and robotics for Customer Facing Supply Chain Management and Order to Cash. A virtual event you don’t want to miss, where top leaders will be exploring every aspect of the O2C digital transformation journey, presenting challenges they faced along the way and how they have overcome them. Ideal for companies that want to unleash their analytics potential and achieve competitive advantage through customer excellence, increased process maturity and supply chain visibility.

Stay ahead of the digital transformation curve by attending cutting edge conference sessions, some of which include: 

  • Honeywell improving performance with better customer experience and data analytics
  • Telenor outlining methods within process development and automation strategies that really work
  • Novartis establishing a Customer to Cash E2E process, including the customer engagement and digital strategy model
  • Philips focusing on customer service innovation and agility

Other sessions presented during the two day conference will include speakers from big companies such as Siemens, Avis Budget Group, Celanese, Henkel, to name a few. To view the sessions in detail please visit:

The conference is designed to provide attendees with premium content on real world examples of business processes, clear of product placement and vendor showcasing, to enable them to walk away with valuable insights and actionable strategies.

Subscribers of PCN are eligible to a special discount by using the code SC131_PCN200

To find out more and to register please contact Ria Kiayia at or call on +357 22849404.

Check out our blog here.

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