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Founded in 1972, Worldline is a European leader in payment services and a partner of choice for merchants and financial institutions. By being a pioneer in its industry, the company aims to make digital payment and transactional solutions environmentally friendly, widely accessible and support social transformation. Working with more than 1 million merchants, their services focusing on energising commerce with the most trusted and advanced payment processing solutions.
Worldline reached out to PCN to deliver an embedded talent solution through PCN Internal, supporting their ongoing commercial hiring push across the EU and US markets. The goal was to provide consistent, high-quality recruitment outcomes during a four-month period, focusing on roles across their fintech and enterprise payment solutions business units.
Key Objectives:
• Strengthen enterprise sales teams by investing in their growth to accelerate commercial performance
• Enhance employer branding and candidate experience through a tailored recruitment approach
• Streamline external hiring by consolidating recruitment under a single, scalable RPO model through PCN Internal
PCN embedded one of our senior recruiters directly within Worldline’s internal Talent Acquisition team, acting as a seamless extension of their hiring function.
We combined strategic partnership with agile delivery to help Worldline achieve their hiring goals efficiently:
• Managed full recruitment lifecycle, from intake briefing to offer negotiation • Collaborated closely with hiring managers to clarify role requirements and expectations
• Leveraged direct sourcing through LinkedIn Recruiter and niche fintech talent networks to reach passive candidates
• Provided weekly reports and market insights for full transparency
• Ensured a positive candidate experience in line with Worldline’s global brand
The project with PCN Internal was scoped for 4 months, with a target of 8 placements (2 per month).
The partnership with PCN Internal overachieved expectations, delivering measurable results across multiple regions with 12 successful placements (50% above target) and an average time-to-fill of 40 days.
Consistent communication and alignment were key to our success with Worldline. By keeping both the hiring teams and candidates well-informed and supported, we created a fast, transparent, and engaging process. The outcome was a set of strong commercial hires and a continued partnership built on trust and results.
• 1x Account Manager (Airlines)
• 1x Account Manager, Team Lead (Airlines)
• 4x Business Development Manager (Airlines, Digital)
• 6x Partnerships Manager (Hospitality, Digital, Retail, SaaS, Travel)
Worldline required additional recruitment capacity, one that understood both the complexity of their markets and the nuances of their internal processes, while working seamlessly within their existing workflows.
Throughout the project, they placed a great deal of trust in our team and genuinely valued the experience of our recruiters, which made a meaningful difference. Their openness to new ideas created an environment where we could work together effectively, and it’s something we truly appreciated. By staying aligned, managing a multi-layered process, and maintaining clear communication, we were able to achieve strong outcomes together.
“As our assignment has come to an end, I wanted to take a moment to sincerely thank you for your support and dedication. Your efforts have made a positive impact on the project R&R, and we’re pleased with the results you’ve delivered.
We have had luck to rely on your expertise and professionalism throughout this period. The feedback we’ve received from your stakeholders and managers has been positive, highlighting your quality of work and collaborative spirit.”
– Chris Leyssens
Talent Acquisition Leader, Region North, at Worldline
More case studies are coming, we’re just polishing them up for you. If there is something you’d like to see, get in touch with us.
