Verifone is a financial services company with over 40 years of experience, offering payment hardware solutions in Europe. Recently, Verifone collaborated with PCN to find suitable candidates for two senior roles in their regulated financial services division.
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Founded in 1981, Verifone has been supporting businesses for over forty years. Their Amsterdam-based financial services Verifone Payments BV operates under the license from the Dutch regulator DNB (De Nederlandsche Bank). The company’s mission is to couple their proprietary acquiring solutions and industry leading financial services with Verifone’s cutting-edge payment hardware solutions into a true omni-channel solution for the European market.
Verifone asked PCN’s help to support the executive search for two key senior roles. The first role was Statutory Director/Board member with an overarching function in the Compliance and Risk management programs for their regulated financial services. Key requirements were proven international experience, capabilities to operate in a fast-moving multi-cultural and diverse organisation, previous board experience, and expertise on governance, compliance and risk-management matters.
The second position was a Chief Compliance Officer (Interim) to help scale their Compliance program for the regulated entity. The perfect candidate was an experienced professional who can sustain a perfect balance between compliance and business objectives. Verifone was looking for a good fit with the company’s culture and multi-tiered process flows, in addition to the desired strong regulatory compliance background.
A 60-day timeline was dedicated to find the Statutory Director and Board member which was more flexible in time compared to the (Interim) CCO position. However, considering the fact that the company operates under a regulated environment, a CCO function was the absolute baseline for operating a controlled environment and a regulatory requirement. Therefore it was aimed to be closed within 30 days with an immediate start date next month.
PCN quickly adapted its recruitment strategy around Verifone’s requirements. By leveraging our expertise in the industry and our extensive resources, we asked the right questions to understand the context and efficiently delivered a suite of potential candidates within the first week.
Profiles were finely tuned to the requirements in terms of scope and timeline. During the whole process, we worked very closely with the Verifone team for shortlisting
candidates and pushing for online and in-person interviews.
The success of this project was evidenced by the new hire’s speed in delivering on their responsibilities. The selected candidate for the (Interim) CCO position went beyond expectations in the weeks and months following the recruitment process. They established themselves as the go-to-expert within the wider Verifone, integrated quickly into the organization while taking ownership of the AML Compliance and also the Enterprise Risk Management program, and reinforced a key independent connection to Verifone’s Supervisory Board.
The other candidate joined in February 2023 and already started to bring a wide range of industry expertise on how to scale governance programs for international payments companies to the table.
Through these joint projects with PCN, the Managing Board of Verifone succeeded in achieving their key objective and they were very happy with their choices. Sorin Hazu, the Managing Director & Vice President of Acquiring, perceives trust as the key in this project, given the stakes in play.
“I enjoyed the personal interactions with PCN team members, as well as their flexibility and availability in working around my busy schedule – all discussions were appropriately timed and the right communication channels used, which allowed us to quickly build trust and work toward our set goals.”
Sorin Hazu – Managing Director Verifone Payments BV, VP Acquiring
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